When I was looking at places with you last year you had mentioned purchasing gift cards for your tenants at Christmas time. I took your idea and bought a couple gift cards and the tenants seemed to love it!! Inexpensive and pretty simple, but they felt it was very thoughtful and like you said…how many landlords give tenants gifts??All is well with the properties so far, I really appreciate the education you helped provide me in 2012…nothing beats the gift of knowledge. It’s hard to believe I went from never owning a property only 6 months ago to now have two income properties running!! You really emphasized the philosophy that if you keep your place proper, and treat your tenants well, then you will have success (as opposed to the slumlord philosophy lol).Thanks and best of luck in the new year!! I will definitely be using Envelope for all my future purchases!!Scottps…If any interesting properties or places pop up, I’m always interested in new ideas!! lol
Thank you for the wonderful dinner for two, Casey and I enjoyed our night out , what a nice place and the compimentary wine was awesome! You were right.
We are now fully moved in and thanks for helping us out with our other house, how you got those tradespeople over so quickly was amazing.
You kept the sale together!
If you are free next Saturday, Casey and I would love to have you and your lovely wife over for drinks and a meal with us.
Casey said he would have the pool table all set up!
Everything went well yesterday and I think the house is in pretty good shape.
Len will be cutting he lawn for the last time on Wednesday and Lexi will be bringing a few last things out.
Thank you for your work on our behalf. You did a great job and we feel
very lucky that we connected with you.
Great news! Thank you for selling our condo last week. We are going to put that money towrds helping Stephen buy something here in West Vancouver, though that $400,000 won’t go far here!
Medical school was enduring for Stephen and thank you for being considerate of his time, you were very understanding and thank you for taking a stand on the price. That agent was a bit of a bully, wasn’t she?
Keep in touch, my sister in law’s sister has applied to Western and if she gets accepted, she will buy a condo from you.
I just want to follow up with you regarding our house. I want to say Thank
so much for all the work you’ve done to sell our house. I can highly
recommend you to anybody! Why? Because of your professionalism. The way you
started by showing us what are you going to do to sell the house and second
was your web site. Logging into the website and see all the comments about
my house it’s an excellent idea. I think it’s great because gives to seller
a feed back and things that can be changed or improved to sell the house.
Keeping in touch all the time was another good thing I liked about you guys.
You showed interested in selling the house not only waiting for someone to
call. All the advertizing (web, newspaper, brochures) you’ve done was
another important thing that counts a lot in selling the house.
Thanks again to you and entire team and hope to do more business with you
Horatiu and Antonela Baltat
I hope this message finds you happy and healthy! Dave, Darius and I
have been busy getting settled in! We have finally moved in!
As i was unpacking, I discovered the package that was supposed to be sent (simply
placed in a mailbox) to you quite some time ago. Dave forgot, so, I
wanted to include my comments on the service we received via email,
until you receive it in the mail.
Thanks again for your hard work!! We love our new home and couldn’t have
done it without you!
Please see below…
Our experience with Envelope Real-estate and Ty Lacroix, in particular,
was nothing less than comfortable and stress-free (well, as stress-free
as buying a home for the first time can get!). Ty, as an experienced
agent, was very informative and most importantly, intuitive! He was
able to give us as much information as we required, often answering our
questions before we asked, and was thoughtful and conscious of our
Ty took the time to get to know my family and made sure that the
properties we viewed reflected our interests. The extra time that he
took to get know us, attributed to the efficient way in which we were
able to find a home together. Ty is not one to sugar coat anything! He
is very forthcoming and had proved that he was on our side throughout
the entire process by telling us exactly how it is. The key point is
that Ty was willing and able to work with us. He was always patient,
resourceful and honest.
Ty had great referrals for a home inspector and a lawyer. His referrals
were particularly helpful, and it was comforting to know that Ty had
worked with these individuals time and time again. The research and
preparation in buying a home can be really overwhelming, and having
someone to guide us, saved us a tremendous amount of time, and left us
with less to worry about.
When it was time to close the deal, Ty was firm and productive. We were
able to reach an agreement with the other party (in our favour) in a
timely manner. His genuine interest in making us happy allowed us to be
comfortable and trusting in his talent and experience.
Envelope Real-estate, from our experience, is very client orientated.
My family and I will not hesitate to say that we have had an amazing
experience with Envelope Real-estate and Ty Lacroix! Ty’s hard work has
resulted in my family and I finding the perfect home!!
Thank you, Ty and Envelope Real-Estate!
Ty, Once again the services you have provided are outstanding! Thank you for all your support and expertise in selling my home and purchasing the condo.
You are truly a master of your craft and I highly recommend you to anyone I know who is buying or selling a home.
Thanks again! Laura Fowlie
“Just a note to let you know how pleased we are with the service you offer as our real estate agent. It’s great to be kept informed as to what is happening in the current market and also changes that may affect our future decisions. Your newsletters and periodical calls certainly do keep us informed.
Your efforts in marketing properties we have sold in the past have been efficient and quick, resulting in the price, financing and closing dates we wanted. Purchasing has been made very easy with you finding out our expectations and selecting properties that met those criterias without our having to look after house after house.”
We finally closed the deal yesterday with Dan. Vanty and I would like to thank you for your professional service and help; we felt confidence that we were in good hands. Tenant is more than happy to sign another one-year lease agreement. It’s almost like a happy-ending Hollywod stuff for now, but Vanty and I are aware that there will be a steep learning curve for us in real-estate investment ahead. We believe it will be challenging and rewarding for us. We’ll be in touch again after our vacation.
Jerry and Vanty Ramos
Sorry for taking so long to get this thanks out to you, but you know how busy things can get. I can’t begin to express how pleased Bonnie and I are on the whole sales experience with your company. I can’t believe how quickly it all happened, but I know that was not by accident. You covered all the bases. The virtual tour that was up and running the same day; the flyers distributed locally and your broad base of prospective investors; All very impressive. First class. Again thanks.