My Buyers Are Complaining

Published 22 February 10 02:58 PM | Ty Lacroix Broker of Record & Owner 

Twice last week I had buyers comment on why someone would list their house with a person who was either lazy or incompetent!

The First: I just listed my clients home and we were looking for a condobetween $250,000 to $300,000. There were 5 in an area they liked but when we pulled up the listings, one listing had only 1 picture, another had 1 picture (an old one at that) and get this, no remarks about anything! The other 3 listings were done properly and guess which one we went to see? Guess which ones we purchased?

Their complaint why would someone put a listing on MLS with poor descriptions and only one picture?The Second: My clients were looking to purchase a 2 storey home between $325,000 to $375,000. There were 6 that met most of the criteria so I attempted to make appointments for 2 days forward. 3 appointments were confirmed within 2 hours, 1 in about 6 hours and the other two?

I emailed, called, touchbased one and to no avail. I finally called the Broker of Record who intervened and got a call back that it was OK to show. Never ever did hear from the second sales person.

My clients ended up purchasing one of the first 3 homes we saw.

Both of these clients were amazed of the lack of courtesy, the poor communications and the obvious lack of due diligence in representing their clients some of these listing sales representatives have shown.If you are thinking of selling your home, ask to see how the person you choose markets your home. Don't take their word for it, ask them to show you their last 3 listings. It could make a huge difference for you!

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