Dear Ty:
"Cathy and I just wanted to take some time and thank you for everything you have done for us.
I always thought buying a house would be the most stressful thing anyone could do. I now know that indeed selling is by far the most stressful.
As you know we did try to sell on our own, when this failed we tried another real estate agent and had a bad experience. Due to this experience we were very unsure about the whole thing and were very disheartened as we were so looking forward to our future plans.
Ty, from the second we first met, Cathy and I were blown away with your experience and professionalism, your reputation truly speaks for itself. You sold our house for exactly what we wanted and to top it off, you did it in 81/2 hours! Amazing!
As our family and friends heard about our success, they of course asked the question: 'Who did you use?' and I reply 'Ty Lacroix" .
Cathy and I cannot express our gratitude enough, thanks again for everything, Cathy and I could not be happier!"
Jason and Cathy Bear
"Just a note to let you know how pleased we are with the service you offer as our real estate agent. It's great to be kept informed as to what is happening in the current market and also changes that may affect our future decisions. Your newsletters and periodical calls certainly do keep us informed.
Your efforts in marketing properties we have sold in the past have been efficient and quick, resulting in the price, financing and closing dates we wanted. Purchasing has been made very easy with you finding out our expectations and selecting properties that met those criterias without our having to look after house after house."
Jim Snider Ty, Once again the services you have provided are outstanding! Thank you for all your support and expertise in selling my home and purchasing the condo. You are truly a master of your craft and I highly recommend you to anyone I know who is buying or selling a home. Thanks again! Laura Fowlie Hello Ty!
I hope this message finds you happy and healthy! Dave, Darius and I
have been busy getting settled in! We have finally moved in! As i was
unpacking, I discovered the package that was supposed to be sent (simply
placed in a mailbox) to you quite some time ago. Dave forgot, so, I
wanted to include my comments on the service we received via email,
until you receive it in the mail.
Thanks again for your hard work!! We love our new home and couldn't have
done it without you!
Please see below...
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Our experience with Envelope Real-estate and Ty Lacroix, in particular,
was nothing less than comfortable and stress-free (well, as stress-free
as buying a home for the first time can get!). Ty, as an experienced
agent, was very informative and most importantly, intuitive! He was
able to give us as much information as we required, often answering our
questions before we asked, and was thoughtful and conscious of our
priorities.
Ty took the time to get to know my family and made sure that the
properties we viewed reflected our interests. The extra time that he
took to get know us, attributed to the efficient way in which we were
able to find a home together. Ty is not one to sugar coat anything! He
is very forthcoming and had proved that he was on our side throughout
the entire process by telling us exactly how it is. The key point is
that Ty was willing and able to work with us. He was always patient,
resourceful and honest.
Ty had great referrals for a home inspector and a lawyer. His referrals
were particularly helpful, and it was comforting to know that Ty had
worked with these individuals time and time again. The research and
preparation in buying a home can be really overwhelming, and having
someone to guide us, saved us a tremendous amount of time, and left us
with less to worry about.
When it was time to close the deal, Ty was firm and productive. We were
able to reach an agreement with the other party (in our favour) in a
timely manner. His genuine interest in making us happy allowed us to be
comfortable and trusting in his talent and experience.
Envelope Real-estate, from our experience, is very client orientated.
My family and I will not hesitate to say that we have had an amazing
experience with Envelope Real-estate and Ty Lacroix! Ty's hard work has
resulted in my family and I finding the perfect home!!
Thank you, Ty and Envelope Real-Estate!
Mojdeh Rahbari
Hello Ty: It has been nearly a month since we completed the sale of our home, and we couldn’t be more delighted with our new accommodations. We are beginning to win the battle of the boxes, and our new house is gradually feeling more and more like home. I wanted to write you a note to express how happy Jen and I were with your services. The sale of your home can be a very stressful time in your life. You are full questions – what is our house worth? Will we be able to get our asking price? Will we sell in time to take possession of our new home? When should we list? With whom should we list? And the Realtor’s favourite – should we sell it on our own?! You took those anxieties away. When choosing to conduct business with anyone, instincts and first impressions carry a lot of weight in the decision making process. When we first met, your calming presence allowed us to relax, and begin to understand the process that we were about to undertake. Your honest, professional, gentlemanly approach sets you apart from the stereotypical image of realtors. Shortly after listing our home with your brokerage, I was listening to another person in your industry speak, and I remembering thinking, thank goodness we were referred to Ty! During the time between listing and closing, your regular contact with us provided us with the updates that we needed. Your e-services allowed us to have instant feedback on the process; allowing us to gauge the interest in our home, send you a message, and see the avenues you were marketing our home through. You kept us abreast of any developments that we needed to know about, and you were responsive to our needs. You turned a stressful process into a comfortable, enjoyable experience. Thank you again, for your service. We will gladly refer you to others we know that are looking to sell their homes. Reg & Jen Ash |